FAQ

FAQ2018-08-21T16:10:07+00:00

Please review the Perth Scorchers Membership frequently asked questions below.

Membership Benefits

What are the benefits of being a Perth Scorchers Member?2018-08-21T15:58:24+00:00
  • Access to all seven home matches at Optus Stadium
  • A reserved seat for the entire season
  • Priority access to finals tickets
  • A personalised Member pack sent directly to you
  • Access to the Members Lounge including Kids Zone
  • 10% discount on Perth Scorchers merchandise
  • 10% discount at Optus Stadium restaurants
  • Opportunity to meet players in the Members Lounge
  • Access to all WBBL matches
  • Free access to Fan Day
  • Exclusive Members first announcement and news

In addition, Sports Lounge Members receive reserved VIP seating behind the wicket and access to exclusive food and beverage options and the opportunity to purchase visitor passes.

Is my Membership transferable?2018-08-09T18:01:36+00:00

Yes. If you’re unable to make it to a match, share the Perth Scorchers Membership experience by giving your card to a family member or friend. Keep in mind the person using your card represents you!

Adult Memberships are transferable to other adults, concessions, or juniors, while Junior Memberships can only be transferred to other juniors. If you require to upgrade a Junior Membership to an adult for a single match, plan ahead and contact the Membership team prior to match day as this will not be made available on the day of the event.

Joining, Renewing & Paying

Joining for the first time?2018-08-09T18:01:52+00:00

Choose the package that best suits your needs and wallet via the Membership page http://perthscorchersmembership.com.au/. We welcome new individuals, families and groups of all sizes to join the Perth Scorchers Membership Family!

Renewing your Membership?2018-08-09T18:02:08+00:00

Login to your personal Perth Scorchers Membership account via your online account manager and select your desired Membership package. For renewing families, please ensure the Primary Member renews on behalf of the family.

What are my payment options?2018-08-09T17:37:33+00:00

We accept Mastercard, Visa and American Express as online payments.

What age is a Junior Member?2018-08-15T12:25:10+00:00

Aged 4 to 17 years as of 1 December 2018.

Children aged 3 and under will be admitted free of charge and won’t require a ticket, provided they do not occupy a reserved seat. A valid ticket will be required for any child under 3 years who is occupying a reserved seat.

Who is eligible for a Concession Membership?2018-08-09T17:38:52+00:00
  • Students – Australian secondary and tertiary full-time students, with a current student card
  • Associated Cricket Club Members
  • Pensioners – must hold a valid Pensioner Concession Card issued by Centrelink
  • Health Card Cardholders – only available for Centrelink-issued cardholders
  • Department of Veterans Affairs (DVA) and TPI – DVA issued Pensioner Card must be presented
  • Personal Treatment Entitlement Cards – must hold a current card

The Perth Scorchers support the Companion Card program for carer ticketing. If you are a Companion Card holder and wish to purchase a Membership, please contact the Membership team.

Holders of a Concession Card not listed above will not be entitled to the concession rate. Dependents listed on the pension card are not eligible for concession unless they hold their own valid form of concession. Senior Cards and Commonwealth Seniors Health Care Cards are not accepted for concession entitlements.

Member Account

Member Packs

When will I receive my Member pack?2018-09-26T11:50:12+00:00

Your Member pack should land in your mailbox from end of November. Upon payment you will receive your confirmation email and soon after you will receive your digital Membership e-card.

What’s included in my 2018-19 Member pack?2018-08-15T12:24:27+00:00

All 2018-19 Adult Members will receive a personalised Membership card, lanyard, key ring, bumper sticker and environmentally friendly tote bag.

All 2018-19 Junior Members will receive a personalised Membership card, lanyard, key ring, sticker sheet, and environmentally friendly tote.

Match Day Experience

What should I wear to a game?2018-08-09T17:42:54+00:00

Orange of course! We don’t have dress requirements; however, it is Optus Stadium policy that footwear must be worn at all times.

Does my Membership include transport to the venue?2018-08-09T17:43:33+00:00

FREE train and bus travel to and from Optus Stadium is included with all Perth Scorchers Memberships.

What do I do if I’ve forgotten or lost my Membership card?2018-08-09T17:44:06+00:00

Your e-card, which would have been emailed to you, will give you access to Optus Stadium on match day if you misplace your Membership card. Call us on (08) 9265 7279 or email membership@perthscorchers.com.au to request to have your e-card resent to you or to organize a replacement Membership card to be mailed out.

What happens if a game is cancelled due to rain?2018-08-09T17:44:41+00:00

If less than 15 overs are completed during the match and there is no result recorded due to rain, you will receive a 20% discount on your Perth Scorchers Membership for the following season, provided you sign up for the same or equivalent Membership package.

Finals

What do I need to do if the Perth Scorchers make it into a home final?2018-08-09T17:45:43+00:00

Members will have access to a priority purchase period through Ticketmaster. Details of the priority access period including dates, times and the process will be provided to Members via email prior to tickets going on sale.

I am a WACA Member. Do I need to purchase a Perth Scorchers Membership to attend the games?2018-08-09T17:46:26+00:00

No. WACA Membership covers all formats of cricket including the BBL competition. Visit the WACA Membership website for more information http://wacamembership.com.au/